rs77 game Privacy Policy — How We Collect, Use, and Protect Your Personal Data

This Privacy Policy ("Policy") describes how rs77 game ("rs77 game", "Platform", "we", "us", "our") collects, stores, processes, and shares personal information about individuals ("User", "Player", "you") who register for and use the rs77 game platform — including its sports betting, live casino, jackpot slots, and regional game categories.

rs77 game is committed to protecting the privacy of every player on the platform. We handle all personal data in accordance with applicable data protection principles, including purpose limitation, data minimisation, storage limitation, and the obligation to maintain appropriate technical and organisational security measures.

By registering an rs77 game account, using the platform, or submitting any personal information to us, you confirm that you have read and understood this Privacy Policy and agree to the processing of your data as described herein. This Policy should be read together with the rs77 game Terms & Conditions.

rs77 game collects the following categories of personal data from players on the platform:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data as part of standard account operations. Where identity documents are required for verification, copies are processed solely for the purpose of age and identity confirmation and are not retained beyond the verification period unless required by law.

rs77 game collects personal data through the following channels:

• Direct Submission: Information you provide when registering an account, completing identity verification, depositing or withdrawing funds, or contacting support.
• Automated Collection: Technical and usage data collected automatically via server logs, session tracking, and standard web analytics as you use the platform.
• Payment Providers: Transaction confirmation data received from Easypaisa, JazzCash, Raast, and other integrated payment processors when you make a deposit or withdrawal in PKR.
• Cookies and Similar Technologies: Data collected via cookies and local storage as described in Section 8 of this Policy.
• Identity Verification Services: Where third-party identity verification is used to confirm your age or identity, we receive a verification result (confirmed or not confirmed) together with any supporting data you submitted to the verification service.

rs77 game processes your personal data for the following defined purposes only:

• Account Creation and Management: To register your account, verify your identity and age (18+ requirement), and maintain your account in an active state.
• Service Delivery: To provide sports betting, live casino, jackpot slots, and regional game services on the platform, including processing bets and settling winnings in PKR.
• Payment Processing: To process deposits and withdrawals via Easypaisa, JazzCash, Raast, bank transfer, and other supported PKR payment methods.
• Customer Support: To respond to your enquiries, resolve disputes, process responsible gaming requests, and manage account issues.
• Legal and Regulatory Compliance: To comply with applicable anti-money laundering (AML) obligations, age verification requirements, and any other legal duties.
• Fraud and Security: To detect and prevent fraudulent activity, account takeovers, bonus abuse, and other misuse of the platform.
• Responsible Gaming: To operate deposit limit, self-exclusion, and session alert tools, and to identify patterns of play that may indicate a player requires responsible gaming support.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and content of the rs77 game platform.
• Marketing (Opt-In Only): To send promotional communications to players who have opted in to receive them, as described in Section 13.

rs77 game processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform the contract between you and rs77 game — including account management, bet placement, and payment processing — is undertaken on the basis of contractual necessity.
• Legal Obligation: Processing required to comply with applicable legal requirements — including identity verification, anti-money laundering checks, and record-keeping obligations — is undertaken on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, and anonymised analytics is undertaken on the basis of rs77 game's legitimate interests, balanced against your privacy rights.
• Consent: Processing for optional marketing communications is undertaken on the basis of your explicit consent, which you may withdraw at any time.

rs77 game does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited and defined circumstances:

• Payment Processors: Financial data is shared with integrated payment providers (Easypaisa, JazzCash, Raast, bank partners) strictly as required to process your PKR deposits and withdrawals.
• Identity Verification Providers: Where age or identity verification is required, relevant identity data is shared with our verification service provider for the sole purpose of conducting the verification check.
• Technology and Infrastructure Partners: Data may be accessible to third-party providers of cloud infrastructure, database management, and platform security services, subject to contractual data processing agreements that bind them to the same data protection standards as rs77 game.
• Legal and Regulatory Authorities: rs77 game will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law, court order, or regulatory requirement.
• Fraud Prevention: In cases of suspected fraud, money laundering, or serious misuse of the platform, relevant data may be shared with fraud prevention organisations or law enforcement agencies.

All financial transactions on rs77 game are conducted in Pakistani Rupees (PKR). When you deposit or withdraw funds using Easypaisa, JazzCash, Raast, bank transfer, or any other supported method, your financial account details are handled with the following protections:

• Payment credentials (e.g., Easypaisa PIN, JazzCash MPIN) are never transmitted to or stored by rs77 game. These credentials are entered directly into your payment provider's own interface.
• rs77 game stores a record of transaction amounts, dates, and the payment method type used, but does not store full payment account numbers beyond what is required for transaction reconciliation.
• Financial transaction records are retained in accordance with legal record-keeping requirements applicable to financial services platforms operating in Pakistan.
• Unusual or large PKR transactions may be subject to enhanced due diligence as part of our anti-money laundering obligations. This may involve requesting source-of-funds documentation from the account holder.

rs77 game uses cookies and similar local storage technologies on the platform. These technologies allow the platform to function correctly, maintain your login session across pages, and collect anonymised usage analytics to improve the platform experience.

The following categories of cookies are used on rs77 game:

• Essential Cookies: Required for the platform to function. These include session cookies that maintain your logged-in state, security cookies that prevent cross-site request forgery, and preference cookies that remember your language and display settings. These cookies cannot be disabled without breaking platform functionality.
• Analytics Cookies: Used to collect anonymised information about how players use the platform — including pages visited, session duration, and navigation paths. This data is aggregated and cannot be used to identify individual players.
• Responsible Gaming Cookies: Store your responsible gaming preference settings (such as session alert intervals) locally so they remain active across browser sessions.

rs77 game does not use third-party advertising cookies or tracking pixels from social media or advertising networks. You can manage cookie preferences through your browser settings; however, disabling essential cookies will impair your ability to use the platform.

rs77 game retains personal data for the following periods, after which data is securely deleted or irreversibly anonymised:

• Account Data: Retained for the duration of your active account, plus a period of up to 5 years following account closure to satisfy legal record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of the transaction, in accordance with standard financial record-keeping requirements.
• Identity Verification Documents: Retained for the minimum period required by applicable law after verification is completed, typically not exceeding 5 years.
• Support Communications: Retained for 2 years from the date of the communication, or longer where a dispute remains unresolved.
• Marketing Consent Records: Retained for the period of your marketing consent opt-in, plus a period of 2 years following opt-out to maintain a record of the consent history.
• Technical and Usage Data: Aggregated analytics data is retained indefinitely in anonymised form. Individual-level session logs are retained for up to 12 months.

As a player on the rs77 game platform, you hold the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team via live chat or at [email protected].

rs77 game implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and rs77 game servers.
• Encrypted storage of sensitive account and financial data at rest.
• OTP (One-Time Password) verification for new device logins and high-value transactions.
• Automated fraud monitoring systems that flag unusual account activity for review.
• Access controls that limit internal access to personal data to staff members who require it to perform their role.
• Regular security assessments of platform infrastructure and third-party integrations.

rs77 game is strictly an 18+ platform. We do not knowingly collect, process, or retain personal data from individuals under 18 years of age. Age verification is a mandatory step in the account registration process, and we reserve the right to request supporting documentation (such as a CNIC or passport) to confirm a player's age at any time.

If rs77 game becomes aware that personal data has been collected from an individual who is under 18 years of age, that account will be immediately suspended, the data will be securely deleted, and any funds deposited will be returned to the originating payment source after identity verification of the account holder.

If you are a parent or guardian and believe that a person under the age of 18 has registered an rs77 game account using false age information, please contact our support team immediately via live chat or at [email protected] so that the matter can be investigated and resolved without delay.

rs77 game will only send you promotional or marketing communications — including bonus offers, jackpot slot notifications, sports betting promotions, and platform news — if you have explicitly opted in to receive them. Opt-in consent is collected during account registration and can be managed at any time through your account settings or by contacting support.

You may withdraw your marketing consent and opt out of all promotional communications at any time by:

• Updating your notification preferences in the Account Settings panel on the rs77 game platform.
• Contacting rs77 game support via live chat and requesting removal from all marketing lists.
• Responding to any marketing message with an opt-out request.

Withdrawal of marketing consent will not affect the lawfulness of processing that occurred before the withdrawal, and will not affect your ability to use the rs77 game platform or access any game category. Opting out of marketing does not opt you out of transactional communications such as deposit confirmations, withdrawal notifications, and responsible gaming alerts, which are sent as necessary operational communications regardless of marketing preference.

rs77 game may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform functionality. When we make material changes to this Policy, we will notify registered account holders via the contact details held on file — typically by in-platform notification or email — at least seven (7) days before the updated Policy takes effect.

The "Last updated" date at the top of this Policy indicates when the most recent version was published. We encourage you to review this Policy periodically to stay informed about how rs77 game protects your personal data. Your continued use of the platform after the effective date of any updated Policy constitutes your acceptance of the changes.

Previous versions of this Privacy Policy are available on request by contacting the rs77 game support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rs77 game processes your personal data, please contact us using the details below. All privacy-related enquiries are handled in English and are treated with strict confidentiality.

• Live Chat: Available 24/7 directly within the rs77 game platform. Average response time under 2 minutes. Please state "Privacy Enquiry" at the start of your message so that your request is routed to the appropriate team.
• Support Email: [email protected] — plain text address, not a clickable link. Response within 4 hours during business days, within 12 hours at weekends.

For requests to exercise your data rights (access, rectification, erasure, portability, objection), please provide your registered mobile number and a brief description of your request so we can verify your identity and process your request efficiently.